Transport is the link that gets patients to beds, tests, procedures, and the door home. Impact Training Company helps hospitals make patient movement faster and more reliable, with teams trained to the CHT standard and Flow Physics™ applied to every trip.
A bed is only free when the patient actually moves
Patient transport is the function responsible for moving patients safely between units, departments, and services, throughout admission, testing, procedures, and discharge.
Its speed and reliability decide whether beds free up, whether procedures start on time, and whether discharged patients leave promptly.
Flow Physics™ treats transport as a flow system, not a series of one-off trips.
The same throughput approach cut EVS room turnaround from 93 to 58 minutes at a 450-bed teaching hospital.
Transport is the next link in that chain, and the methodology applies directly to moving patients on time.
See the case studyFaster, more reliable patient movement, without simply adding staff.
Faster pickups and shorter waits, from request to arrival.
Real-time ownership so priority moves, like ED and discharges, go first.
Coverage matched to real demand across shifts and units.
Transporters trained to the national Certified Healthcare Transporter standard.
Explore the CHT →See how transport drives throughput across the hospital.
Patient Flow Consulting →Transport within the wider support services that move patients.
Support Services →The Certified Healthcare Transporter (CHT) is the national credential for hospital patient transporters. Impact Training Company owns and advances it, and can train and certify your team to it.
The metrics executive teams scan, and the ones we build the work around.
A full transport operational review looks across the whole function.
A structured path from diagnosis to durable change.
Start with a response-time study or build a full transport improvement program.
Patient Transport consulting is delivered through Impact Training Company and supported by the operational consulting expertise of Ruck-Shockey Associates.
Donald Sipp Jr. owns and advances the Certified Healthcare Transporter (CHT) credential and has spent more than two decades improving transport and support operations across healthcare.
As Senior Director at Ruck-Shockey Associates, he leads transport and support services consulting, and brings the same approach to Impact Training Company. Through Ruck-Shockey Associates, he has supported hospitals across transport, EVS, linen, throughput, and support services performance. About Donald →
A focused study of how fast and reliably patients move, and what delays are costing you in capacity.
Schedule a consultationThe assessment includes
Tell us about your organization and where patient movement breaks down, and we’ll follow up.
Prefer email? Write to info@ImpactTrainingCompany.com.